The Building Energy Exchange Website Privacy Policy

Effective Date: March 31, 2021



This policy describes how the Building Energy Exchange collects and uses and information. This policy does not describe our practices on websites or applications where it does not appear. This policy does not apply to information we collect in other ways.


Information We Collect

Contact information. We collect name and email addresses. We may also collect your address and phone number. We may collect the name of the organization you work for and your title, as well as professional license numbers.
Demographic and location information. We may collect your zip code. We collect location information from website visitors. This may include precise location information.

Information about interests. We collect information about questions or interests you have about our content or services.

Site usage information. We may collect logs and session data when you visit our sites. We collect browser and operating system information. We collect what site you came from or what sites you visit when you leave us. We also look at the areas of our site you visit and any actions you make. We may collect your IP address. We also collect device identifiers. This might include your operating system and hardware model.


How We Use Information

We use information to communicate with you. For example, we may use information to respond to your questions. These might include customer service requests. We may also use information to contact you about this policy or our other terms.

We use information to improve our services. We use information to make our websites and services better. This may include customizing your experience with us.

We use your information to respond to your requests. We use your information to award you professional services credits. We also use information to tell you about courses you purchased. We may also use your information to communicate about events you signed up to attend.

We use information for marketing purposes. We may use information to let you know about new products or services. We may do this by sending you information by email or contacting you on third party social media pages. We also use information to send you newsletters or other content we think you may find interesting. This may include surveys.

We use information to protect ourselves and others. We use information to protect our company. We may also use information to protect our supporters and members. We use information to identify fraud and secure our systems.

We use information for other purposes as permitted by law.


How We Collect Information

We collect information directly from you. We collect information if you contact us. We also collect information from you if sign up for email communications, sign up for a course or event, or otherwise submit your information to us.

We collect information about you passively. We may use tracking tools like browser cookies, web beacons and pixels. We may do this on our websites. We collect information about users over time. This includes usage and browser information. We may have third parties collect information this way.

We get information about you from third parties. In some situations our business partners may provide information about you to us. This may include social media platforms.

We allow you to post information publicly. You can post information in public spaces on our website. Other users will be able to see those posts.


We Combine Information

We may combine information we collect from different sources. This includes combining information we collect from you with information we collect from third parties about you. These third parties might include social media sites. We also may combine information across devices.


When We Share Information

We share information with vendors who perform services on our behalf or business partners. We may share information with trusted vendors that help us deliver our services. For example, these companies may help us send emails or manage event registration. We may also share information with business partners, such as those who will help us provide you with professional service credits.

We may share information with related entities. We may share information with companies that are related to us. This includes current and future related entities.

We share information if we think we have to in order to comply with the law or to protect you or ourselves. We will share information to respond to a court order or subpoena. We will also share information if a government agency or investigatory body requests it. We may share information if we are investigating potential fraud.

We may share information with a successor to all or part of our business. If all or part of our business was sold, we may share information as part of that transaction. If there is a merger or acquisition, we may also share your information. If there is a financing or bankruptcy, we may share your information.

We share information as permitted by law and for other reasons we may describe to you.


Tracking Tools

We collect personal information about users over time and across different websites. We also work with third parties that collect personal information this way, including on this site. To do this, we use several common tracking tools. These may include browser cookies. We may also use web beacons, flash cookies, and similar technologies. To learn more about what tracking tools are and how they work visit here.


Why We Use Tracking Tools

We use tracking tools to recognize new or past website visitors. We also use tracking tools to improve our sites and to better understand your visits on our platforms. We use tracking tools to observe your behaviors and browsing activities over time across multiple websites or other platforms. We use these tools to better understand the interests of our website visitors.


Your Choices

You can opt out of certain marketing. To stop receiving our email marketing communications follow the instructions in any email you get from us. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions or other necessary information about your account.

You can control cookies and tracking tools. Your browser may give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool. Certain browsers can be set to reject browser cookies. To find out more about how to control cookies from your web browser, please visit here.

Our Do Not Track Policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop. Options you select are browser and device specific.


These Sites and Children

We do not knowingly collect personally identifiable information from children under 13 on our websites. If you are a parent or legal guardian and think your child under 13 has given us information, you can contact us at the email or address listed at the end of this Privacy Policy. Please mark your inquiries “COPPA Information Request.” Parents can learn more about how to protect children’s privacy on-line here.


We Use Standard Security Measures

The Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.


Links to Third Party Sites

We may link to third-party sites. Our sites may also include third party content that collects information. We do not control these third parties. This Policy does not apply to the privacy practices of that website. Please read the privacy policy of other websites carefully. We are not responsible for the practices of these third-party sites.


Contact Us

If you have any questions about this Privacy Policy or our data practices, you may contact us at You can also contact us at:

The Exchange
Surrogate’s Courthouse
31 Chambers Street, Suite 608
New York, NY 10007


We May Update This Policy

We may make changes or updates to this Policy. We will notify you of any material changes to this Policy as required by law. The updated version of this policy will be located on this website. You can check this site periodically for updates.

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